This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data when you access or interact with our website and services.
1. Information We Collect
We may collect the following categories of information when you visit our website, submit an inquiry, or communicate with us.
- Information you provide voluntarily: name, email address, phone number, company name, country/region, WhatsApp details, and inquiry content.
- Business inquiry information: product interests, machine requirements, application scenarios, materials, and quotation requests.
- Automatically collected data: IP address, browser type, device type, operating system, pages visited, time spent on the website, and referral source.
- Cookie and analytics data: information collected through cookies and similar technologies used to understand website performance and visitor behavior.
2. How We Use Your Information
We use the information collected for legitimate business and service-related purposes, including:
- Responding to your inquiries and requests
- Providing quotations, product recommendations, and technical information
- Following up on business opportunities and customer support requests
- Improving our website, products, and user experience
- Analyzing traffic and website performance
- Maintaining website security and preventing abuse or fraud
- Complying with applicable legal and regulatory obligations
3. Legal Basis for Processing
Where required by applicable law, we process personal data based on one or more of the following legal grounds:
- Your consent
- The performance of a contract or pre-contractual steps
- Our legitimate business interests
- Compliance with legal obligations
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, analyze visitor behavior, remember preferences, and support advertising and remarketing activities.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.
6. International Data Transfers
As we serve customers globally, your information may be processed, stored, or accessed in countries outside your own jurisdiction. Where required, we take reasonable steps to ensure appropriate safeguards are in place.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements.
8. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
9. Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your data where applicable
To exercise any of these rights, please contact us using the details provided below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their policies separately.
11. Children's Privacy
Our website and services are intended for business users and individuals over the age of 18. We do not knowingly collect personal information from children.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, or legal obligations. Any revised version will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Company: Shandong Dahang Laser Technology Co., Ltd.
- Website: https://dahanglaserme.com/
- Email: queeny@dahanglaserme.com
- Phone / WhatsApp: +86 152 5314 5560
- Address: Shanghe County, Jinan, Shandong, China
By submitting a form on our website or contacting us through email, WhatsApp, Facebook, Instagram, or other channels, you acknowledge that we may use your information to respond to your inquiry, provide quotations, recommend products, and follow up regarding our laser equipment and related services.
Need product information or a quotation?
Contact Dahang Laser for welding, cleaning, and cutting machine solutions.